The main assets that brought us where we are today have been flexibility and the dynamics of our products. We have reinvented ourselves on a daily basis, adapting to the needs of our customers and growing along with them. We use the latest in Microsoft technology, which allows the rapid development of the applications with minimum costs to our clients. Our analysts have gained experience in all types of toursim agency activities and can determine the best solutions for your bussines. We offer execellent support services, a call center where you can always reach us and people that are always available to clients and quickly resolve their problems through capacity analysis and problem determination. Sum up all these arguments and you get a professional team to help you.
Flexibility
Over the years we have reinvented ourselves and have carefully analyzed each time the needs of our clients. We learned from many of them and we grew up together with others and now we can provide know-how to the newly opened agencies. Tourism is like a virus that has entered deep within ourselves and makes us be a part of what is happening and be able to answer our clients requests. We have always been flexible even when emtremly difficult problems meant high development costs to us, just so we know our clients are satisfied.
Technology
Since the begining we chose Microsoft, this way keeping us in touch with the latest software development. From the begining we have chosen correctly! This was shown after all these years when we have installed our software in over 100 locations, all of them receiveing the same version through the means of automatic updating. Modern technology means lower costs for customers in order to customize products and speed in response. We always offer a fare price for development after a close analyse of the requests.
Analyse
All these years we have built an expert analysing team in all the activity areas of the travel agencies. We can help you determine the best solution for the technical problem you are experiencing. Experience tell us that every client is special and has different needs. All though practically toursim is the same, the angles in which it is approached by every client are different. We know how to bridge between tourism and IT specialist. We know how to explain technicaly complicated things, simply understood by anybody.
Support
Technological development in recent years has enabled the provision of excellent support services without moving on the spot. How would the world be without internet? What costs would have meant giving assistance to a customer spot, located hundreds of miles away from our headquarters? Because of internet remote assistance we can provide you answers to questions as if we were on the spot!. We have invested in a call center solution and CRM to help us follow constantly arriving stream of requests from customers and solving their status, whether they are problems of use, new development or consulting in terms of tourism or legal.
Professionals
When you reconcile all the demands of travel agencies you can say that you are a professional in this area. When analyzing our client list, we find demanding issues, wich at the time meant real challenges for us to implement. We have become friends with all these clients, developing the business relationship into a relationship of natural mutual support. We have learned from each other and thus we managed to gather a group of people doing what they do best and who know how to behave and socialize. We are the bridge between information technology and the tourism agency needs, but above all we are people. We are trying to build a club for the users of our systems and we want to become a quality standard in the travel agency business.
Lower Costs
How do we manage to keep a low cost of products without losing quality? The secret lies in all the above arguments: latest technology wich allows us low-cost implementation and development, young, ambitious, remote assistance team, standardization of functionality without losing the specifics of each of our clients, scalability of the system on any size of the travel agency, desire for evolution. The large number of clients allows us stability in this market and keep the same standards we have established.